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15-Minute Personalization

Get Cart Abandoners to Buy

Show a targeted banner to visitors with items in their cart who have not checked out. Recover lost revenue with a personalized message and optional incentive.

5 min readHigh Impact

4-8%

Avg. Recovery Rate

+12-18%

Revenue Lift

15 min

Setup Time

How to set it up

1

Create an Abandoned Cart personalization

Navigate to Personalizations, then Abandoned Cart and click New. Give it a descriptive name.

2

Write your recovery message

Craft a short, high-urgency message. Example: You left something behind! Complete your order and get free shipping today only.

3

Add an offer (optional)

Link a free-shipping or percentage-discount offer from your Offers Library to sweeten the deal.

4

Set your targeting rules

Target visitors with cart abandonment signals. Narrow by device type, traffic source, or cart value thresholds.

5

Activate and monitor

Launch the personalization and watch your Recovery Rate and Attributed Revenue metrics in the detail page analytics.

Pro tips

  • Use social proof in your message (284 people bought this today).
  • Urgency works -- add a countdown or limited-time offer.
  • Keep the message short: headline plus one sentence plus CTA button.
  • A/B test different incentives: free shipping vs 10% off vs no incentive.

Ready to get started?

Takes about 5 min

Set up Abandoned Cart Recovery