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15-Minute Personalization

Checkout Product Upsells

Show a targeted product recommendation inside checkout to increase average order value. Triggered when a cart contains specific products or meets a value threshold.

5 min readHigh Impact

+8-15%

AOV Increase

4-12%

Attachment Rate

20 min

Setup Time

How to set it up

1

Identify your best upsell products

Find products frequently bought together or accessories that complement your best-sellers. AOV data in Analytics will help.

2

Create a Product Upsell checkout block

Go to Checkout Blocks, then New. Select Product Upsell and configure the product to display and the trigger condition.

3

Set smart targeting rules

Trigger the upsell only when the cart contains the parent product and does NOT already contain the upsell product.

4

Write compelling copy

Use Complete the look, You might also need, or Most customers also add as proven copy frameworks.

5

Test placement and product

Run a Checkout Test: control (no upsell) vs upsell A vs upsell B to find the highest AOV combination.

Pro tips

  • Keep the upsell price at 20-30% of the cart value max to avoid checkout friction.
  • One-click add to cart (no page redirect) is essential for checkout upsells.
  • Use a product image plus 1 short sentence -- do not over-explain.
  • Exclude customers who already own the upsell product if your data supports it.

Ready to get started?

Takes about 5 min

Create Upsell Block